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OUR VALUES

Measured on what actually gets collected

Ownership

We are measured on money recovered, not claims touched. If a claim is recoverable, working it is our job — not a line item on a report we hand back to you.

Compliance

HIPAA, secure infrastructure and a full audit trail are the baseline, not a feature. Coding is reviewed in both directions — under-coding is a compliance problem too.

Transparency

You see what was billed, collected, denied and still open — at claim level. Write-offs come to you with a rationale and your approval, never silently.

Fit

We work inside the systems you already use. No forced migration, no rebuilding your front-desk workflow around our convenience.

Works inside the systems your practice already runs

A support specialist on a call
FAQ

Frequently Asked Questions

You send us a recent accounts receivable aging report and, where possible, a denial export. We review them and give you a written breakdown: where recoverable revenue is sitting, which denial reasons are costing you most, what your timely-filing exposure looks like, and the fixes we would make in priority order. It is yours to keep whether or not you work with us. Please do not include patient health information — we only need claim-level financial data.

Most of the timeline is payer enrollment and EDI setup, and neither is fully in our control — that is the honest answer. Practices already enrolled with their payers typically start seeing claims go out within two to three weeks. Where new enrollments or revalidations are needed, budget longer, because the payer sets that pace. We tell you which of the two you are in after looking at your current setup.

Solo practitioners are often the strongest case for it, not the weakest. A one-person billing office has no redundancy — a vacation or a resignation stops your revenue cycle, and the cost is not the temp, it is the AR that ages and the claims that pass their filing deadline while nobody is working them.

Access to your existing EMR/PMS, your payer list and contracts, your fee schedule, and a recent AR aging report. If you are moving from another biller, we also need clarity on who works the open AR at transition — that is the single most commonly mishandled part of a billing switch.

Eligibility verification, charge entry, coding review, claim submission, clearinghouse rejection handling, payment and adjustment posting, denial management and appeals, patient statements, and AR follow-up. Credentialing and billing audits are separate services — see the Services pages for scope on each.

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Ready to see what you're leaving behind?

Book your appointment today and take the first step towards a clearer picture of your revenue. Our team is ready to help.