AR Recovery Services
Aged AR worked by payer and bucket; appeals filed on denials still inside timely filing.
What it covers
- Aged AR analysis by payer, bucket and denial reason
- Appeal drafting and submission
- Timely-filing triage
- Underpayment identification against contracted rates
- Payer follow-up until resolution or genuine exhaustion
- Write-off recommendations with rationale
Where practices lose money here
Denials logged but never worked
Most billing operations record a denial and move on. A logged denial is not a worked denial, and the difference is the whole service.
Timely filing quietly expiring
Every payer has a different window. Claims that could have been recovered become permanently unrecoverable on a date nobody was tracking.
Blanket write-offs
Writing off an aging bucket wholesale writes off the recoverable claims inside it along with the genuinely dead ones.
How Medway handles it
- We triage aged AR by timely-filing deadline first, so recoverable claims are worked before they expire.
- Appeals are drafted against the specific denial reason and payer policy, not from a template.
- Underpayments are identified by comparing paid amounts to contracted allowables.
- Write-offs come with a documented rationale — you approve them, we do not absorb them silently.
What you get
- Aged AR worked, not reported
- Timely-filing deadlines tracked per payer
- Underpayments surfaced and appealed
- Write-offs you actually agreed to
Get a free audit of your ar recovery claims. Send us a recent aging report and we will show you, in writing, where the recoverable revenue is — no cost, no commitment.
Frequently Asked Questions
You send us a recent accounts receivable aging report and, where possible, a denial export. We review them and give you a written breakdown: where recoverable revenue is sitting, which denial reasons are costing you most, what your timely-filing exposure looks like, and the fixes we would make in priority order. It is yours to keep whether or not you work with us. Please do not include patient health information — we only need claim-level financial data.
Most of the timeline is payer enrollment and EDI setup, and neither is fully in our control — that is the honest answer. Practices already enrolled with their payers typically start seeing claims go out within two to three weeks. Where new enrollments or revalidations are needed, budget longer, because the payer sets that pace. We tell you which of the two you are in after looking at your current setup.
Solo practitioners are often the strongest case for it, not the weakest. A one-person billing office has no redundancy — a vacation or a resignation stops your revenue cycle, and the cost is not the temp, it is the AR that ages and the claims that pass their filing deadline while nobody is working them.
Access to your existing EMR/PMS, your payer list and contracts, your fee schedule, and a recent AR aging report. If you are moving from another biller, we also need clarity on who works the open AR at transition — that is the single most commonly mishandled part of a billing switch.
